You are here

Instructions: Starting and Continuing Services

New Insulin Pump Users and Competitive Bid

If you are an insulin pump user, you can easily transition your supply services to Diabetes Management & Supplies.

Start now, using one of the following methods:

  • Email us at NewAccounts@DiabetesMS.com
  • ClickHERE to fill out a New Accounts form
  • Or call 1-888-738-7929, select option 1, to speak to a New Account Representative

Diabetes Management & Supplies has been selected as a provider of insulin pumps and insulin pump supplies in seven of the nine specified Metropolitan Statistical Areas (MSAs) currently affected by the Competitive Bidding Program (CB), effective January 1, 2014.

The Competitive Bidding Program began a few years ago and continues to expand as contracts expire in the appointed MSAs. Only contract winners for each MSA may supply patients with the designated items in a particular category. DMS is one ofthe largest national diabetes supply companies and has been servicing patient for more than 15 years.  Therefore, our experienced staff is looking forward to serving you if you are affected by this change.

Click HERE for a list of the seven areas to see if your location is included.


Reordering Supplies and Existing Accounts

If you have ordered supplies before and need more, use one of the following methods:

  • Email us at CustomerService@DiabetesMS.com
  • ClickHERE to fill out an Online Order form
  • Or call 1-888-738-7929, select option 1, to speak to a Customer Service Representative

Other Patient Assessment Forms

If you have ordered supplies before and need more, use one of the following methods: